Privacy Policy

Introduction

Welcome to Castle Rock Psychological Testing Therapy’s online space. We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This comprehensive Privacy Policy details how we handle your personal information when you interact with our website (https://castle-rock-psychological-testing-therapy.denvermentalhealthcare.com), applications, services, and products.

Scope

This policy covers every aspect of your engagement with our digital platforms, including but not limited to:

Our primary website and all associated subdomains.
Mobile applications developed by us.
Online services and resources provided through our platform.
Any third-party tools or services integrated into our offerings.

Please note that this policy does not extend to external websites, apps, or services you access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal details.

Processing Activities

Our Privacy Policy guides your interactions when:

You sign up as an authorized user for our applications and services.
You visit and navigate through our websites linked to this statement.
You engage with us via communications channels, including email, calls, or text messages/SMS.

Personal Data Collection

We gather various forms of personal information to enhance your experience and personalize our services:

Account Information:

User names, profiles, and registration details.

Payment Information:

Details related to billing and financial transactions, such as credit card numbers, expiration dates, and security codes (encrypted).

Financial Information:

Bank account information for direct payments or refunds.

Purchase Information:

Records of products or services purchased from us.

Mobile Device Identifiers:

Unique device identifiers, IP addresses, and mobile phone numbers to facilitate seamless access and improve our services.

Location Data:

Geographic coordinates and location-based services data for personalized content and marketing (with your consent).

Feedback and Reviews:

Comments, suggestions, and ratings you provide to help us improve our products and services.

Social Media Information:

Data from social media platforms when you connect your accounts or interact with our content on these sites.

Product Information:

Details about the products or services you access, use, or purchase from us.

We collect this data through various methods, including manual input by users, automated technologies embedded in our platform, and third-party contributions (subject to their privacy policies).

Cookies Policy

Cookies are small text files stored on your device when you visit our website. They play a crucial role in enhancing user experience and enabling essential functions:

Strictly Necessary Cookies:

These cookies ensure the basic functionality of our website, allowing users to navigate through pages seamlessly.

Preference Cookies:

They remember your preferences and settings for a personalized experience on subsequent visits.

Analytics Cookies:

Used to collect aggregated data about user interactions with our site, helping us understand visitor behavior and improve our platform.

You have the option to manage non-essential cookies through our Cookie Manager, allowing you to control and customize your cookie preferences.

Data Retention and Deletion

We adhere to strict data retention policies, keeping personal information for as long as it is necessary or required by law:

We retain data for the duration of your active account or service use.
After account closure or service termination, we may keep certain data for legal, tax, or business continuity purposes, in accordance with applicable laws.
Once the retention period expires, or when these purposes no longer apply, we securely delete or anonymize your personal information.

Security Measures

The security of your personal data is a top priority. We implement robust organizational and technical safeguards to protect against unauthorized access, disclosure, alteration, or destruction:

Encryption for secure data transmission and storage.
Secure third-party processing partners who adhere to industry standards.
Regular security assessments and updates to prevent potential vulnerabilities.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and content are not intentionally targeted at minors, and we do not knowingly collect personal data from them. Parents or legal guardians are encouraged to supervise their child’s online activities and use parental control tools if necessary.

Your Rights (Subject to Local Privacy Laws)

Depending on your location, you have certain rights regarding your personal data:

Access: Request access to the personal information we hold about you.
Rectification: Ask for corrections or amendments if your data is inaccurate or incomplete.
Erasure/Right to be Forgotten: Demand the deletion of your data under specific circumstances (subject to legal exceptions).
Restriction: Limit our processing of your data in certain situations, such as when you contest its accuracy.
Data Portability: Receive your personal data in a structured format for use with another service provider.
Objection: Object to the processing of your data based on legitimate interests or specific legal grounds.
Non-Discrimination: Ensure that exercising your rights does not negatively impact your access to our services.

To exercise any of these rights, please reach out to our privacy team via the contact channels provided in this policy.

Changes to Privacy Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, ensuring transparency and allowing you to stay informed about how we handle your data. We encourage you to review this page periodically for any updates.

Contact Information

For any privacy-related inquiries, requests for information or account updates, unsubscribes, or complaints, please contact us:

Email: contact@castle-rock-psychological-testing-therapy.denvermentalhealthcare.com

Postal Address: Castle Rock Psychological Testing Therapy, [Address], Colorado, USA

We are dedicated to addressing your concerns promptly and ensuring a secure and confidential experience with our services.